Our Services

Recommend. Install. Service. Repair.

North Alabama Tankless offers a complete range of services to meet all your tankless water heater and bin-type ice machine needs.

These include required maintenance, repairs, and personalized recommendations, ensuring your equipment operates at peak efficiency.

We also specialize in professional installations, ensuring a seamless setup for new systems and system upgrades.

Any Plumbing work required is completed by a Licensed Master Plumber.

Any Gas work required is performed by a Licensed Master Gas Fitter.

Tankless Water Heater

Diagnostic Service Call

$99

-Documentation and interpretation of any Error Code(s) displayed

-Communicate with Manufacturer as required (collaborative diagnostics)

-Clean water inlet filter

-Clean air filter

-Clean flame rods (unit dependent)

-Attempt restart of unit, per manufacturer's recommendations

-Assistance with filing warranty claim with manufacturer, when applicable

-Visual inspection of heater with inspection report record

-Completed service record with unit model, serial number, date, inspection report, services performed, and recommendation(s)

Note: 

We will make every effort to return your unit to service. Unfortunately, despite our best efforts, this may not be possible during the Diagnostic Service Call.

Tankless Water Heater

Descale and Flush

$175

-Visual inspection of heater with inspection report record

-Cleaning (or replacement) of water inlet filter

-Fluid Evacuation 

-Bypass water supply via isolation valve

-Introduction of Descaling agent

-60 minute circulation of descaling agent

-Descaling agent evacuation 

-Restore water supply 

-Confirm unit operation 

-Completed service record with unit model, serial number, date, inspection report, and services performed.

Note:

Units must be installed with required isolation valves. If isolation valves were not installed, as required by manufacturer, you will only be charged $99 for a service call and provided a quote to install the required valves. 

If you choose to install the isolation valves, the $99 service call fee will be credited to your valve installation quote.

Ice Machine

Descale, Flush, and Sanitize

$225

-Visual inspection of unit with inspection report 

-Removal of ice from storage bin and unit

-Introduction of descaling agent per machine manufacturer's recommendation

-Machine descale cycle completed

-Deposits removed

-Ice storage bin sanitized

-Exterior of unit cleaned

-Unit returned to ice production 

-Detailed Service Record with Make, Model #, Service Date, Serial #, and visual inspection documentation